Tuesday, October 28, 2003
This just amuses me..
I, and EVERYONE ELSE that preordered a Zodiac, wants to know when they're shipping.. Tapwave keeps saying "by the end of October". Well, uh... Anyway, they have their phone & online support outsourced to India, and uh, as you can see from the following conversation I had.. Serene: Thank you for contacting Tapwave sales support. My name is Serene. Jerry: hi Jerry: I'm just wondering when the Zodiac will ship.. I know you guys keep saying "the end of October", and the "last week of October", but it IS that time of the month now.. and there's only 3 days left in October.. when should I expect the Zodiac to ship? Serene: Zodiac is scheduled to start it's shipping at the end of october. We don't have the information regading the exact date of shipment at present. But it will be in the end of october. Jerry: but there's only 3 days left in october... how can you guys not know an official day yet? Serene: Most probably in these 3 days you may expect the shipping of Zodiac. Jerry: will we be notified before it ships? Or will it just be "SURPRISE! We've charged your credit card, and you should have it shortly!" Will we get any email confirmation or anything? Serene: You will be informed about the shipment, once we know the wxact date of shipment. Jerry: um, ok.. i still don't understand how you guys don't know when this device is shipping, especially if its within the next three days.. Serene: Most probably.
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